FAQs

Our Terms & Conditions

TERMS & CONDITIONS

All time durations are considered to be merely an estimation. Within 7 days of receiving your deposit and company information and any ideas we will begin the process of coming up with rough drafts for you to choose from. All rough draft designs will be posted on our website for you to view and choose 24/7 and once we have received your feedback we will then finalize your project.

Any time duration of a project given by AxiXani.com is completely an estimate. AxiXani cannot be held accountable for any project over-runs, no matter the situation. Estimated project duration should be considered to be from the date that cleared funds are received by AxiXani.com for the initial payment or confirmed date in writing by AxiXani.com.

The client agrees to allow AxiXAni.com all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords. The customer also agrees to allow AxiXAni.com access to any computer systems, usernames and passwords required to remove data and/or sites for failure to comply with these terms and conditions.

Any design, video, copywriting, animation, drawing, idea or code created for the customer by AxiXani.com, or any of it’s contractors, is licensed for use by the client on a one-time only basis and may not be re-used, modified, or re-distributed in any way, shape, or form without the express written consent of AxiXani.com and any of it’s relevant sub-contractors.

By supplying text, images and other data to AxiXani.com for inclusion in the customer’s website or other project, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.

Once projects are completed and all funds are received by AxiXani.com, all customers are allowed 3 alterations per project. Any time after the this may result in a separate charge.

Each customer agrees to AxiXani’s definition of acceptable means of supplying information and data to the company.

Cancellation of orders may be made initially by e-mail;however, following this, AxiXani.com will need formal notification in writing to the company via e-mail. Each customer will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance due must be paid within 30 days. Please note that any cancellation which is not formally confirmed in writing and received by AxiXani.com within 10 days of such instruction being issued, will be liable for the full quoted cost of the project.

Each customer will be provided with an Approval Form and Invoice prior to final publication. A 50% Non Refundable deposit is to be paid in advance to schedule all projects in each client will be provided with a client id after payment has been made. The final 50% payment is to be paid upon completion if the final payment is not paid within 7 days after we complete the project there will be an extra charge of 10% for every week until balance is settled. If you have a payment plan with us, any missed payment or final balance will also incur an additional 10% charge of your total amount outstanding. This will continue to be billed to your account until you have settled your balance.

We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned cheque. AxiXani.com shall be considered entitled to remove AxiXani.com and/or the customer’s material from any and all computer systems, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries.